This is how your supercharge your enterprise automation management
Intelligent automation is the base for operational efficiency, yet businesses often face a challenge: while implementing automation can be difficult, managing it doesn’t have to be. With the growing number of bots and costs for its management, effective automation maintenance is a frequent subject in most CoEs.
Why automation management matters more than ever
As organizations scale their automation initiatives, they encounter complex ecosystems of bots, tools, and workflows. Without proper management, these systems can become overcomplicated, leading to inefficiencies, downtime, and missed opportunities. The real question is: How do you make sure your automation investments deliver maximum ROI without all the headaches? How do you make sure your automation runs uninterrupted, especially for mission-critical processes?
How to empower your automation journey
1. Real-time visibility for all
With Pointee, you can leverage the single pane of glass view of all processes and tasks, guaranteeing that both automation and business teams have real-time visibility into performance. From identifying bottlenecks to monitoring critical metrics and SLAs, the platform makes it easy to manage automation effectively.
2. Streamlined SLAs, thriving partnerships
Finally, now you can prioritize tasks dynamically based on SLAs, reduce delays and improve service reliability. Reduce your TCO through intelligent orchestration and make even small automation use cases to be cost-effective from the start.
3. Bots, uninterrupted
Up until now, most L0 or L1 support tickets needed a specialist to resolve them, which often took more time and was more costly too. With Pointee, around 90% of L0 / L1 tickets can be resolved automatically, allowing specialists to dive straight into more complex and mission-critical tasks.
Even if more major issues arise with our advanced root cause analysis and automatically generated insights to help you identify inefficiencies, reduce robot runtime, and optimize for stability. For example, a complex process analysis that once took our enterprise client 14 man-days can now be completed in just 15 minutes, achieving a 30% reduction in runtime.
4. Automated reporting for both IT and business teams
Say goodbye to hours of manual reporting. With the automated reporting features you can generate real-time insights and necessary custom reports for process performance, SLA evaluations, and trend identification. This not only saves teams days of work but also provides immediate visibility into key metrics.
Unlocking the benefits of streamlined automation
Greater efficiency, lower costs
By automating repetitive, low-value tasks and optimizing your bot fleet, Pointee allows you to focus on strategic priorities. Our enterprise clients report significant reductions in manual intervention as well as operational costs.
Unified control = greater flexibility
With a single dashboard, you can monitor, manage, and optimize workflows across your entire automation ecosystem. Make sure all teams have the right information at the right time and simplify compliance efforts.
Scalable, stable and resilitent solutions
As your automation needs grow, Pointee grows with you. Its flexibility allows you to scale without disruptions, adapting to new challenges and technologies with ease.
Taking enterprise automation to the next level
Automation is no longer a “set it and forget it” solution. To thrive in today’s digital landscape, enterprises need intelligent tools that go beyond basic automation. Pointee’s platform not only simplifies automation management but also helps you unlock the full potential of your digital workforce.
Ready to supercharge your automation journey? Request a demo today and discover how Pointee can transform your operations, making intelligent automation easy to manage and highly effective.