Reducing RPA maintenance costs in manufacturing by 50%

Background

A well-known manufacturer faced difficulties with inefficiencies in its RPA procedures. Because of the outdated automation systems in place at the client's firm, there were more  and more malfunctions and downtime. The client needed to increase overall bot efficiency, save maintenance costs, and streamline automation operations.

Challenge

• High Maintenance Costs: The existing automation systems required constant maintenance, consuming up to 70% of the operational budget.
• Frequent Downtime: Regular breakdowns of the RPA systems led to significant downtime, affecting production schedules.
• Inefficient Processes: Lack of real-time monitoring and predictive analytics resulted in slow response times to incidents and again more downtime.

Solution

The manufacturing company implemented Pointee's AI-powered automation management platform. The platform offered several key features to address their challenges:

• Predictive Analytics: Pointee's predictive analytics capabilities helped foresee potential issues before they caused downtime. 
• Automated Reporting: This feature streamlined the reporting process, providing detailed insights into system performance and maintenance needs.
• Real-time Monitoring: The real-time monitoring feature provided instant single pane of glass view into the performance of the automation systems, allowing quick response to any RPA anomalies.

Results

After integrating Pointee into client's operations, the manufacturing company observed significant improvements:

• Reduced Maintenance Costs: Maintenance costs were reduced by 50%, freeing up budget for other critical operations but also for development of new automations and growth.
• Decreased Downtime: We managed to reduce system downtime by 40%, ensuring smoother production schedules and timely deliveries.
• Enhanced Efficiency: Overall process efficiency improved by 35%, thanks to real-time insights and proactive management of the automation systems.

Conclusion

The industrial leader improved the efficiency and dependability of their production processes while cutting operational expenses by utilizing Pointee's cutting-edge automation management platform. They're now able to run their RPA much more smoothly and leverage the time of the RPA developers to create or improve even more bots.